99xx Terms & Conditions — Your Rights & Responsibilities

Welcome to 99xx. These terms and conditions apply to the use of the 99xx platform and all its services. By accessing the website or creating an account, you are considered to have automatically accepted these terms.

99xx is a licensed online betting and gaming platform. We are committed to providing users in Bangladesh with a safe, transparent, and enjoyable gaming environment. The rights and responsibilities of every user are clearly outlined in these terms and conditions.

If you have any difficulty understanding any part of these terms and conditions, please reach out to our 24/7 customer support team. Our support staff are always ready to help you.

To open an account with 99xx, the following conditions must be met. If any of these conditions are not fulfilled, 99xx reserves the right to terminate the account at any time.

• You must be at least 18 years of age. Account registration by minors is strictly prohibited and subject to penalty.
• Each person may hold only one account. Creating multiple accounts will result in all accounts being closed and any funds held may be forfeited.
• All information provided during registration must be truthful, accurate, and complete. Providing false information will be treated as a violation of these terms.
• You are responsible for keeping your account password and login details confidential. This information must not be shared with any third party.
• Withdrawals may be restricted until the KYC (Know Your Customer) verification process is completed.
• Citizens of countries where online betting is legally prohibited are not permitted to use 99xx.

Your National ID (NID), passport, or other government-issued identification may be required for KYC verification. 99xx ensures the security of your information and stores it in accordance with our privacy policy.

Please make sure you understand the rules below before placing any bets on 99xx. Knowing the rules will make your experience smoother and more enjoyable.

• Once a bet is confirmed, it cannot be cancelled or changed, unless 99xx permits it in exceptional circumstances.
• Pre-match betting closes before a specific event begins. Live betting remains open in real time.
• If incorrect odds are displayed due to a system error or technical issue, 99xx reserves the right to void the affected bets.
• If a match is abandoned, postponed, or cancelled, bets will be recalculated in accordance with the applicable rules.
• Any attempt to bet through fraudulent or dishonest means will result in immediate account suspension.
• Arbitrage betting across multiple accounts is strictly prohibited.
• 99xx reserves the right to suspend or modify any betting market at any time.

99xx offers betting on over 30 sports, including cricket, football, tennis, badminton, and e-sports. Each sport may have its own specific rules, which are clearly stated on the platform.

99xx follows a clear and structured policy for deposits and withdrawals. These policies are designed to protect the interests of our users.

• Minimum Deposit: The minimum deposit amount is BDT 100. The maximum limit depends on the account type and verification level.
• Withdrawal Process: Withdrawal requests are typically processed within 24 hours. Withdrawals may be delayed if KYC verification has not been completed.
• Payment Methods: Transactions can be made via Mobile Banking, Nagad, Rocket, and approved bank transfers.
• Try to use the same payment method for both deposits and withdrawals. Withdrawing via a different method may require additional verification.
• 99xx reserves the right to suspend any transaction if money laundering or other illegal activity is suspected.
• Deposits from third-party accounts will not be accepted.

99xx regularly offers exciting bonuses and promotions. Each bonus comes with specific terms that must be met before it can be used.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit. This bonus can only be withdrawn after the specified wagering requirements have been met.
• Wagering Requirements: Most bonuses require the bonus amount to be wagered 3x to 10x. The exact requirement is specified in each promotion.
• Winnings earned using a bonus can only be withdrawn after the specified conditions have been met.
• Any attempt to fraudulently claim bonuses will result in bonus cancellation and account suspension.
• The same person may not claim bonuses through multiple accounts.
• 99xx reserves the right to modify, limit, or cancel any bonus offer at any time.
• For referral bonuses, the referred person must successfully create an account and complete their first deposit.

99xx has always believed that betting is purely a form of entertainment. We want every user to enjoy themselves responsibly and avoid any harm.

• Each user can set daily, weekly, or monthly betting limits on their account.
• If you wish to take a break from betting, you have the option to temporarily suspend your account for a set period.
• Through the permanent Self-Exclusion feature, any user can permanently close their account.
• If signs of betting addiction appear, the 99xx support team will provide guidance toward professional help.

99xx takes your personal information extremely seriously. Our data collection and usage practices are fully transparent.

• Information provided at the time of registration is used solely for account management and fulfilling legal obligations.
• Your personal information will never be sold to advertisers or third parties.
• All data stored on our servers is kept in an encrypted state.
• There may be an obligation to provide information in response to lawful requests from legal authorities.

For more details, visit our Privacy Policy Visit the page.

99xx may suspend or close an account without prior notice in the following circumstances:

• If any part of these terms and conditions is violated.
• Opening an account using false or misleading information.
• Engaging in fraud, cheating, or any illegal activity.
• Operating multiple accounts.
• As directed by law enforcement authorities.

Users may request account closure at any time through customer support. Any remaining balance should be withdrawn before the account is closed.

In the event of any dispute or complaint, 99xx is committed to providing a fair and timely resolution.

• Submit any dispute to the support team first. Most cases are resolved within 48 hours.
• If you are not satisfied with the support team's resolution, you may appeal to senior management.
• In the event of a dispute regarding betting outcomes, data from the official sports data provider will be considered final.
• 99xx's decisions shall be considered final and binding, unless overturned through a valid legal process.

99xx reserves the right to update these terms and conditions at any time. In the event of changes:

• A notification will be sent via email or the platform prior to any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of the page.